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chara:trouble_shooting [2018/07/05 11:14] jones [__Beam Samplers__] |
chara:trouble_shooting [2018/07/05 11:17] jones ["Failed to request position of S1"] |
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The most common cause for getting multiple copies of a server is using the socket manage RESTART button, which is flaky at best. Don't do this. If you need to restart a server you should do it manually.\\ \\ 1. Make sure you are logged into the right machine:\\ \\ ssh ctrscrut\\ \\ 2. If you are not sure see if the socket manager will tell you. If it doesn' | The most common cause for getting multiple copies of a server is using the socket manage RESTART button, which is flaky at best. Don't do this. If you need to restart a server you should do it manually.\\ \\ 1. Make sure you are logged into the right machine:\\ \\ ssh ctrscrut\\ \\ 2. If you are not sure see if the socket manager will tell you. If it doesn' | ||
==== " | ==== " | ||
- | \\ Cosmic Debris reports " | + | \\ Cosmic Debris reports " |
- | ===== __Remote Observing__ | + | =====Remote Observing===== |
\\ | \\ | ||
==== VPN connection is not working ==== | ==== VPN connection is not working ==== | ||
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* If either Phase 1 or Phase 2 states say IDLE for a given VPN, then you need to re-establish the connection. To do this, click on the " | * If either Phase 1 or Phase 2 states say IDLE for a given VPN, then you need to re-establish the connection. To do this, click on the " | ||
* Make sure to close Firefox by using CTRL-Q to quit the program and not just close the window. | * Make sure to close Firefox by using CTRL-Q to quit the program and not just close the window. | ||
- | \\ [[/ | + | =====General Problems===== |
- | ===== __General Problems__ | + | |
\\ | \\ | ||
==== GUIs are frozen ==== | ==== GUIs are frozen ==== | ||
- | Check to see if Sockman is working. Click the [LIST] button on sockman. If the list doesn' | + | Check to see if Sockman is working. Click the [LIST] button on sockman. If the list doesn' |
==== Server display is blank or filled with jibberish ==== | ==== Server display is blank or filled with jibberish ==== | ||
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DBADD is a command entered in a terminal window that allows you to add a star to the CHARA database or look up a name of a star, nova or AGN to see if it already has a CHARA number. Valid requests can look like dbadd Vega or dbadd HD 123456. Identifiers for a target can be a common name, an IRC, HR, HD, SAO, FK5, HIP, GJ, or 2MASS designation. If a star, AGN or nova is in the database, it will return a CHARA number.\\ \\ __Targets that are not in the CHARA database__\\ \\ If a star, nova or AGN is not in the CHARA database, dbadd will query the SIMBAD database to see if it can be found there. If it returns a result, the target' | DBADD is a command entered in a terminal window that allows you to add a star to the CHARA database or look up a name of a star, nova or AGN to see if it already has a CHARA number. Valid requests can look like dbadd Vega or dbadd HD 123456. Identifiers for a target can be a common name, an IRC, HR, HD, SAO, FK5, HIP, GJ, or 2MASS designation. If a star, AGN or nova is in the database, it will return a CHARA number.\\ \\ __Targets that are not in the CHARA database__\\ \\ If a star, nova or AGN is not in the CHARA database, dbadd will query the SIMBAD database to see if it can be found there. If it returns a result, the target' | ||
==== Adding an anchor to the wiki page ==== | ==== Adding an anchor to the wiki page ==== | ||
- | To add an anchor to the wikipage, type the following where you want the anchor inserted (without the spaces between the symbols): | + | To add an anchor to the wikipage, type the following where you want the anchor inserted (without the spaces between the symbols): |
==== " | ==== " | ||
- | \\ Cosmic Debris reports " | + | \\ Cosmic Debris reports " |
===== __Remote Observing__ ===== | ===== __Remote Observing__ ===== | ||
\\ | \\ |