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chara:trouble_shooting [2018/07/05 11:14] jones [__Beam Samplers__] |
chara:trouble_shooting [2018/07/05 11:19] jones |
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The most common cause for getting multiple copies of a server is using the socket manage RESTART button, which is flaky at best. Don't do this. If you need to restart a server you should do it manually.\\ \\ 1. Make sure you are logged into the right machine:\\ \\ ssh ctrscrut\\ \\ 2. If you are not sure see if the socket manager will tell you. If it doesn' | The most common cause for getting multiple copies of a server is using the socket manage RESTART button, which is flaky at best. Don't do this. If you need to restart a server you should do it manually.\\ \\ 1. Make sure you are logged into the right machine:\\ \\ ssh ctrscrut\\ \\ 2. If you are not sure see if the socket manager will tell you. If it doesn' | ||
==== " | ==== " | ||
- | \\ Cosmic Debris reports " | + | \\ Cosmic Debris reports " |
- | ===== __Remote Observing__ | + | =====Remote Observing===== |
\\ | \\ | ||
==== VPN connection is not working ==== | ==== VPN connection is not working ==== | ||
Line 179: | Line 179: | ||
* If either Phase 1 or Phase 2 states say IDLE for a given VPN, then you need to re-establish the connection. To do this, click on the " | * If either Phase 1 or Phase 2 states say IDLE for a given VPN, then you need to re-establish the connection. To do this, click on the " | ||
* Make sure to close Firefox by using CTRL-Q to quit the program and not just close the window. | * Make sure to close Firefox by using CTRL-Q to quit the program and not just close the window. | ||
- | \\ [[/ | + | =====General Problems===== |
- | ===== __General Problems__ | + | |
\\ | \\ | ||
==== GUIs are frozen ==== | ==== GUIs are frozen ==== | ||
- | Check to see if Sockman is working. Click the [LIST] button on sockman. If the list doesn' | + | Check to see if Sockman is working. Click the [LIST] button on sockman. If the list doesn' |
==== Server display is blank or filled with jibberish ==== | ==== Server display is blank or filled with jibberish ==== | ||
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DBADD is a command entered in a terminal window that allows you to add a star to the CHARA database or look up a name of a star, nova or AGN to see if it already has a CHARA number. Valid requests can look like dbadd Vega or dbadd HD 123456. Identifiers for a target can be a common name, an IRC, HR, HD, SAO, FK5, HIP, GJ, or 2MASS designation. If a star, AGN or nova is in the database, it will return a CHARA number.\\ \\ __Targets that are not in the CHARA database__\\ \\ If a star, nova or AGN is not in the CHARA database, dbadd will query the SIMBAD database to see if it can be found there. If it returns a result, the target' | DBADD is a command entered in a terminal window that allows you to add a star to the CHARA database or look up a name of a star, nova or AGN to see if it already has a CHARA number. Valid requests can look like dbadd Vega or dbadd HD 123456. Identifiers for a target can be a common name, an IRC, HR, HD, SAO, FK5, HIP, GJ, or 2MASS designation. If a star, AGN or nova is in the database, it will return a CHARA number.\\ \\ __Targets that are not in the CHARA database__\\ \\ If a star, nova or AGN is not in the CHARA database, dbadd will query the SIMBAD database to see if it can be found there. If it returns a result, the target' | ||
==== Adding an anchor to the wiki page ==== | ==== Adding an anchor to the wiki page ==== | ||
- | To add an anchor to the wikipage, type the following where you want the anchor inserted (without the spaces between the symbols): | + | To add an anchor to the wikipage, type the following where you want the anchor inserted (without the spaces between the symbols): |
- | ==== " | + | |
- | \\ Cosmic Debris reports " | + | |
- | ===== __Remote Observing__ ===== | + | |
- | \\ | + | |
- | ==== VPN connection is not working ==== | + | |
- | To re-establish the VPN connection, follow these steps:\\ | + | |
- | + | ||
- | * Open VPN status page from the firefox web broswer. To do this, click on the "AROC VPN reconnect" | + | |
- | * The browser will prompt you for the admin user name and password. If these entries are not already filled in, then look for this information on the papers near the console. | + | |
- | * If the browser does not open, then check if there are other instances of firefox already running. To do this, open a terminal window, type "ps auxw | grep firefox", | + | |
- | * When the VPN connection is working, it will report "Phase 1: M-ESTABLISHED / Phase 2: ESTABLISHED" | + | |
- | * If either Phase 1 or Phase 2 states say IDLE for a given VPN, then you need to re-establish the connection. To do this, click on the " | + | |
- | * Make sure to close Firefox by using CTRL-Q to quit the program and not just close the window. | + | |
- | \\ [[/ | + | |
- | ===== __General Problems__ ===== | + | |
- | \\ | + | |
- | ==== GUIs are frozen ==== | + | |
- | Check to see if Sockman is working. Click the [LIST] button on sockman. If the list doesn' | + | |
- | ==== Server display is blank or filled with jibberish ==== | + | |
- | + | ||
- | * If the top of a server goes blank, try typing " | + | |
- | * If the server screen fills with jibberish, try hitting CTRL-l in the server to clear it. | + | |
- | \\ | + | |
- | ==== Server is frozen ==== | + | |
- | Try quitting the server using CTRL-C and entering " | + | |
- | + | ||
- | * On Sockman, click [LIST] and select the appropriate server. It will give a PID number you can use to kill the server in a terminal. Open a terminal and follow the directions for Restarting Servers above. | + | |
- | * If a server window does not close, click the X in the upper right corner to close it, but only after getting the PID from Sockman. | + | |
- | * Click [REOPEN] on Cosmic Debris and relevant GUIs to re-initialize communication with the server after it is restarted. | + | |
- | * A folder is on the desktop that has the restart commands for CTRSCRUT servers and the Shutters server restart command running on OPLE. Use it to restart servers that will not reopen from the menu. | + | |
- | \\ | + | |
- | ==== PAVO Server - Error communicating with IFW ==== | + | |
- | The following error message sometimes appears when starting the PAVO server: | + | |
- | ==== Adding or Finding a Star in the CHARA Database ==== | + | |
- | DBADD is a command entered in a terminal window that allows you to add a star to the CHARA database or look up a name of a star, nova or AGN to see if it already has a CHARA number. Valid requests can look like dbadd Vega or dbadd HD 123456. Identifiers for a target can be a common name, an IRC, HR, HD, SAO, FK5, HIP, GJ, or 2MASS designation. If a star, AGN or nova is in the database, it will return a CHARA number.\\ \\ __Targets that are not in the CHARA database__\\ \\ If a star, nova or AGN is not in the CHARA database, dbadd will query the SIMBAD database to see if it can be found there. If it returns a result, the target' | + | |
- | ==== Adding an anchor to the wiki page ==== | + | |
- | To add an anchor to the wikipage, type the following where you want the anchor inserted (without the spaces between the symbols): | + |