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--- chara:trouble_shooting [2020/07/10 15:07]
jones
+++ chara:trouble_shooting [2021/07/08 11:51]
gail_stargazer [MIRC-X CredoneImAcq Server]
@@ Line 2: / Line 2: @@
 \\
-This document describes how to solve common problems that sometimes arise at the array.test
+This document describes how to solve common problems that sometimes arise at the array.
 ===== Can't find fringes =====
@@ Line 57: / Line 57: @@
  \\ The Shutters server can become unresponsive or disconnected from the Socket Manager. This server must be restarted from the lab and not from the Control Room. Follow these instructions to restart it. Note that Shutters runs on ople, not ctrscrut. \\  \\ To start the shutter server on ople: \\  \\ Log into the ople computer and kill the process labeled shutters with the PID as described in **Restarting Servers**  above. \\ Turn off the power to the Shutters with the switch on the computer rack which is to the left of the computer desk and marked "SHUTTERS". Restart the Shutters server with the commands below. After restarting the server and testing the gui to see that it works, turn the SHUTTERS power back on with the switch. There is a printed sheet of directions in the lab to help you. \\  \\ /usr/local/bin/tsockman rm shutters \\ ctrscrut/usr/local/bin/shutter_server /ctrscrut/chara/etc/shutter.cfg &
+==== MIRC-X CredoneImAcq Server ====
+The MIRC-X CredoneImAcq server and GUI can be opened using the "credone" icon on the wolverine desktop. Note that you can only have one of these open at a time. If you get an error message and can't bring up credone, then close the error message and follow the steps below to remove the dead processes first:
+From a terminal window, log on to mircx (old observe password):\\
+ssh -X spooler@mircx
+Look up credone process:\\
+ps aux | grep credone
+Kill all credone processes (including the ones for the error messages) using "kill -9 PID" where PID is the process number. Note that credone can't be restarted if there are any error processes in the list. Check "ps aux | grep credone" one more time to make sure all processes are cleared (the only one that should show up is the grep command that was just issued).
+Then restart credone using the desktop icon or by issuing the following command on spooler@mircx:\\
+credoneImAcq –no-display
+(the first "–" should be two dashes: - and -).
 ===== Telescopes and Dome Servers =====
@@ Line 314: / Line 332: @@
 ==== Adding an anchor to the wiki page ====
-To add an anchor to the wikipage, type the following where you want the anchor inserted (without the spaces between the symbols): \\ [ [ #AnchorName ] ] \\  \\ Highlight the text you want to be a link to the anchor, click the link symbol above and select anchor. Select a page(such as Trouble Shooting) where the anchor is located and give the same name for the anchor. \\  \\ Last updated 2017-04-12
+To add an anchor to the wikipage, type the following where you want the anchor inserted (without the spaces between the symbols): \\ [ [ #AnchorName ] ] \\  \\ Highlight the text you want to be a link to the anchor, click the link symbol above and select anchor. Select a page(such as Trouble Shooting) where the anchor is located and give the same name for the anchor.
+==== Displays for the MIRC-X wolverine2 monitors ====
+Follow instructions in the [[:chara:mircx_monitors|linked page to display the MIRC-X wolverine2 monitors]] in the control room.
+ \\ Last updated 2017-04-12

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