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chara:trouble_shooting [2022/12/09 20:07]
gail_stargazer
chara:trouble_shooting [2023/02/08 19:24]
charaobs [The new OPLE system]
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 If a cart cannot be started, stopped or otherwise commanded, look to the OPLESystem gui to see if a green indicator has turned red. A message will also often pop up on the ople gui saying the command could not be sent. This may require a simple start command to restart the server or a reboot of the computer to get it back to yellow and then a start to get it back to green. Do either of these steps with a right click of the red button and then select start or reboot. After a reboot, select start to load the servers after the indicator has turned yellow. When this is done, the ople server will need to be connected to the newly restarted server. Type "oo" into the ople server to open ople comms with the new ople server. It should now reappear on the ople server display and say System Ready to indicate comms are restored. If a cart cannot be started, stopped or otherwise commanded, look to the OPLESystem gui to see if a green indicator has turned red. A message will also often pop up on the ople gui saying the command could not be sent. This may require a simple start command to restart the server or a reboot of the computer to get it back to yellow and then a start to get it back to green. Do either of these steps with a right click of the red button and then select start or reboot. After a reboot, select start to load the servers after the indicator has turned yellow. When this is done, the ople server will need to be connected to the newly restarted server. Type "oo" into the ople server to open ople comms with the new ople server. It should now reappear on the ople server display and say System Ready to indicate comms are restored.
  
-Some times a cart is stopped and cannot be commanded. If the cart has gone to the front hard or back hard switch, it will not be usable until it is moved from the switch and the Ople Controller box is reset. There are 6 silver boxes for these controllers with two green LED's for the front and back switches and two red LED's for the back hard and front hard switches. If a red LED is lit, there will be an error displayed on the message window and the cart is disabled. The cart will need to be moved ofo the switch and then the box can be reset with the RESET button on the front. The error display will go away and the red LED will be off. The cart is now controllable.+Some times a cart is stopped and cannot be commanded. If the cart has gone to the front hard or back hard switch, it will not be usable until it is moved from the switch and the Ople Controller box is reset. There are 6 silver boxes for these controllers with two green LED's for the front and back switches and two red LED's for the back hard and front hard switches. If a red LED is lit, there will be an error displayed on the message window and the cart is disabled. The cart will need to be moved off the switch and then the box can be reset with the RESET button on the front. The error display will go away and the red LED will be off. The cart is now controllable. 
  
 ===== Restarting Servers ===== ===== Restarting Servers =====
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 [[:chara:old_lab_tiptilt_server|Instructions for the old lab tiptilit system are archived here.]] [[:chara:old_lab_tiptilt_server|Instructions for the old lab tiptilit system are archived here.]]
 +
 +===== LabAO =====
 +
 +==== LabAO Shutters Not Working ====
 +
 +If the labao shutters are not working, the power button on each of the two red control boxes on the top of the table might need to be pressed. After that the other button needs to be pressed and held for 5 seconds so that the units can be controlled remotely. (Note: look for instructions on table.)
 +
 +==== LabAO DM Electronics ====
 +
 +If a labao server complains that it failed to find the EDAC40 device, try unplugging the power and ethernet cables for DM and then replugging in again.
  
 ===== OPLE and Metrology ===== ===== OPLE and Metrology =====
chara/trouble_shooting.txt · Last modified: 2024/06/18 00:21 by charaobs