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--- chara:trouble_shooting [2023/07/27 20:10]
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+++ chara:trouble_shooting [2023/08/16 16:05]
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 ==== LabAO Shutters Not Working ====
-If the labao shutters are not working, the power button on each of the two red control boxes on the top of the table might need to be pressed. After that the other button needs to be pressed and held for 5 seconds so that the units can be controlled remotely. (Note: look for instructions on table.)
+<font 10.5pt font-family:"Arial",sans-serif; color:#333333/inherit;;#333333;;inherit>If the labao shutters are not working, the power button on each of the two red control boxes on the top of the table might need to be pressed. After that the other button needs to be pressed and held for 5 seconds so that the units can be controlled remotely. (Note: look for instructions on table.) A good way for this step is to manually set the shutter to the opposite state that it is in remotely, keep pressing the “enable” button until you hear a slight click. Release. The shutter should now change state.</font>
+<font 10.5pt font-family:"Arial",sans-serif; color:#333333/inherit;;#333333;;inherit>If this does not work, or the other CHARA shutters are not working then a reboot is required. The order of restart needs to be correct for all shutters to work again (not shutters on insturment tables which are controlled by instrument servers).</font>
+<font 10.5pt font-family:"Arial",sans-serif; color:#333333/inherit;;#333333;;inherit>Turn off electronics box for shutters (above the GPS computer). Reboot the gps computer. Check to see that the shutter server is running by typing bootlaunch_master on gps computer. If running, turn on shutter electronics box (you just rebooted gps computer so restart gps server).</font>
 ==== LabAO DM Electronics ====

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